Gaya APA
BUTTLE, FRANCIS, SUBIYANTO, ARIEF. (2007).
Customer Relationship Management (Manajemen Hubungan Pelanggan ) : Conceps & Tools .
Jakarta:
Bayumedia Publishing.
Gaya Chicago
BUTTLE, FRANCIS, SUBIYANTO, ARIEF.
Customer Relationship Management (Manajemen Hubungan Pelanggan ) : Conceps & Tools .
Jakarta:
Bayumedia Publishing,
2007.
UMUM.
Gaya MLA
BUTTLE, FRANCIS, SUBIYANTO, ARIEF.
Customer Relationship Management (Manajemen Hubungan Pelanggan ) : Conceps & Tools .
Jakarta:
Bayumedia Publishing,
2007.
UMUM.
Gaya Turabian
BUTTLE, FRANCIS, SUBIYANTO, ARIEF.
Customer Relationship Management (Manajemen Hubungan Pelanggan ) : Conceps & Tools .
Jakarta:
Bayumedia Publishing,
2007.
UMUM.