Gaya APA
TJIPTONO, FANDY, DIANA, ANASTASIA. (2007).
Total Quality Management (TQM) ((Revisi) 5,Cet.4).
Yogyakarta:
RUAS.
Gaya Chicago
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.4
Yogyakarta:
RUAS,
2007.
UMUM.
Gaya MLA
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.4
Yogyakarta:
RUAS,
2007.
UMUM.
Gaya Turabian
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.4
Yogyakarta:
RUAS,
2007.
UMUM.