Gaya APA
TJIPTONO, FANDY, DIANA, ANASTASIA. (2008).
Total Quality Management (TQM) ((Revisi) 5,Cet.5).
Yogyakarta:
RUAS.
Gaya Chicago
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.5
Yogyakarta:
RUAS,
2008.
UMUM.
Gaya MLA
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.5
Yogyakarta:
RUAS,
2008.
UMUM.
Gaya Turabian
TJIPTONO, FANDY, DIANA, ANASTASIA.
Total Quality Management (TQM) .
(Revisi) 5,Cet.5
Yogyakarta:
RUAS,
2008.
UMUM.