Gaya APA
FAULKNER, MIKE. (2003).
Customer Management Excellence : Successful Strategies From Service Leaders .
England:
John Willey & Sons.
Gaya Chicago
FAULKNER, MIKE.
Customer Management Excellence : Successful Strategies From Service Leaders .
England:
John Willey & Sons,
2003.
TANDON.
Gaya MLA
FAULKNER, MIKE.
Customer Management Excellence : Successful Strategies From Service Leaders .
England:
John Willey & Sons,
2003.
TANDON.
Gaya Turabian
FAULKNER, MIKE.
Customer Management Excellence : Successful Strategies From Service Leaders .
England:
John Willey & Sons,
2003.
TANDON.